Table of Contents

Trust levels

To enforce customer transaction limits, use trust levels. Customers typically receive different trust levels based on their compliance status. Example trust levels:

  • new: a customer signs up for the first time. The transaction amount is very low.
  • regular: after a time-out period, the customer gets more freedom to create larger transactions.
  • identified: you have verified the identification of the customer and allow them to create transactions for large amounts.

You can change a customer's trust level through the Portal or API: [Update Customer] (/openapi/index.html#tag/Customer/paths/1customer1%7BcustomerCode%7D/put)

Business customers can only be linked to trust levels with business support, while non-business customers can only have private trust levels. You can verify this in the trust level details page in the Portal.

Customer entity type

The customer entity type of the trust level dictates which customers can use it.

  • All: can be used by both business and private customers
  • Private: can be used only by private customers
  • Business: can be used only by business customers

Trust level configuration

You can set the following properties per trust level:

Property Required? Description
BuyLimit per day required Maximum amount in base currency to buy per day
BuyLimit per month optional Maximum amount in base currency to buy per month
BuyLimit per year optional Maximum amount in base currency to buy per year
LifeTime BuyLimit optional Maximum amount in base currency to buy for the lifetime of the customer
SellLimit per day required Maximum amount in base currency to sell per day
SellLimit per month optional Maximum amount in base currency to sell per month
SellLimit per year optional Maximum amount in base currency to sell per year
LifeTime SellLimit optional Maximum amount in base currency to sell for the lifetime of the customer

If a transaction would exceed a configured limit, an error is returned and the transaction is aborted.

NOTE

Reach out to your Nexus support contact to configure trust levels for your environment.

Customize limits

  1. Go to the trust levels settings page Trust levels settings

  2. Define the daily and monthly limits for Buy and Sell transactions per customer.